FAQ About Forklifts

Transport & Logistics

FAQ About Forklifts

Answers to frequently asked forklift questions. Get information on shipping, payment methods and warranties.

What Warranty does PHL offer customers?

At Plant Handling Limited, we offer a warranty on many of our forklifts but this is done on a forklift by forklift basis so you will need to enquire when you contact us.

Why Buy From PHL?

At PHL, we work hard to give all of our customers the best possible service. To do this, we offer an outstanding warranty with all of our products. We use the safest and most effective shipping methods to help you get your forklift or accessory quickly and damage free. And we have our experts give all of our forklifts a complete service before they are ever sold to ensure you get the quality products you expect from PHL.

Why Buy A Used Forklift?

There are a number of great reasons to purchase a used forklift over a new one. The most common reasoning is price. You can spend up to £100,000 for a new counterbalance forklift. A used lift truck of the same type can be as little as £7,000. That represents a significant savings especially for someone looking to purchase multiple lift trucks.

Other reasons to buy used include the wide selection of lifts available, not paying for extra capacity, and the fact that a used lift is readily available with little to no wait time.

How Do I Find More Information On Your Forklifts?

All the basic information for our forklifts is included on the product page. If you would like more detailed information for a lift truck or accessory, please give us a call and quote the stock number.

Where is PHL Located?

PHL is located in Hampshire but we ship all around the world. You can view our fill address and contact details on our contact page.

What Payment Methods Do You Accept?

We accept most forms of payment including bank transfers, checks and cash. We also offer affordable financing on our machines. If you would like to discuss acceptable payments, please call us at 01784 818 181.

How Will My Purchase Be Shipped?

We start by carefully disassembling your machine for packing to ensure it fits safely into the container. We then strap everything down and stuff the container to make sure nothing shifts of becomes damaged in transit. Finally, we handle all the shipping documents to ensure your forklift or accessory arrives on time and in the exact condition we specified.

When Will My Order Arrive?

We arrange all of the shipping documents which means we are able to give you an accurate timeframe as to when your order will arrive. Delivery time may depend on distance and a number of other factors. If you would like an estimate you can contact us today.

Do you ship internationally?

Yes, we routinely ship forklifts all over the world. Our logistics experts are happy to work with you to make sure your lift truck arrives wherever and whenever you need it.

Can I Have Someone Inspect The Equipment Before I Buy?

We are happy to let customers inspect a forklift before they purchase it. We also have our own specialists that do a complete service to assess the condition of the lift truck. If you would like to arrange for someone to inspect a forklift, you can call us at 01784 818 181.

If you have questions about how to purchase a forklift, you can visit our Forklift Buyers Guide. This is a comprehensive document that will tell you which forklift best suits your needs and what each lift type can do for you. If you have any questions not addressed here, please feel free to contact us today.

Loading

When we load your machinery for shipping, we take care to disassemble it carefully, making reassembly easier at the end of its journey. Our dedicated team will ensure you get exactly what you’ve ordered, in the exact condition specified.

Container Stuffing

By stuffing your container we make sure you get your machinery in the condition promised upon purchase. We take care of these details so that you don’t have to worry when purchasing from us.

Shipping Documents

Shipping can be a complicated process, but with all of our experience in transporting goods we can take care of shipping documents to make sure the process goes as smoothly as possible.

Contact us today for more information about the service and support we provide to our customers, or to arrange for our expert team to visit your site.

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